Please read this FAQ if you have a question about the ant.com toolbar. If you could not find an answer on this page, you should contact us through our email form (linked at the bottom of this page).
FAQ :
- • I have installed the toolbar, but I don't see it?
- Close your browser and restart it, the toolbar should now appear.
- • How do I download a clip from a video page?
- Look for the DOWNLOAD button in the toolbar, clicking it should launch the download.
If the button is not activated you might have to click the play button in the video first.
If it still doesn't work, try closing the page, open it again, play the video, then click the download button from our toolbar. - • Where can I open those clips that I have downloaded?
- You can play them directly from your browser, by clicking the PLAYER button in the toolbar.
- • Are the videos downloaded to my hard drive?
- Yes they are saved and stored on your computer's hard drive.
- • How to delete a downloaded video?
- Bring up the integrated video player by clicking its button in the toolbar. Once there you should be able to delete any video by clicking the delete icon.
If it doens't work, you will still be able to delete the files manually. - • Where can I find the video files?
- The downloaded videos have a .flv extension.
You can find them in :
For Internet Explorer:
- Win XP before 08-18-08: C:\program files\ant.com\antbar\player\flv
- Win XP after 08-18-08: C:\Documents and Settings\__username__\Local Settings\Application Data
- Win Vista : C:\Users\__username__\AppData\LocalLow\ant.com
For Firefox:
- Win Vista : C:\Users\__username__\AppData\Roaming\Mozilla\Firefox\Profiles\__profile__\antbar
- Win XP: C:\Documents and Settings\USER\ApplicationData\Mozilla\Firefox\Profiles\__PROFILE__\antbar
- Linux : ~/.mozilla/firefox/__PROFILE__/antbar/
- MacOS : /Users/$USER/Library/Application Support/Firefox/Profiles/__PROFILE__/antbar
You should be able to delete or move them from there. - • How to uninstall the ant toolbar?
- Go to your control panel (start button > control panel) then Add/remove programs > Ant Toolbar. Simple!