Please read this FAQ if you have a question about the ant video downloader. If you could not find an answer on this page, you should contact us through our email form (linked at the bottom of this page).
- Is the Ant.com add-on / toolbar 100% safe?
- Our add-on is safe. It was verified by trusted companies such as Norton and McAfee. Our code was inspected by anti-malware Spybot S & D too. We recommend using them on your system in addition to our add-on.
- I have installed the video downloader, but I don't see it?
- Close your browser and restart it, the toolbar should now appear.
- How do I download a clip from a video page?
- Look for the DOWNLOAD button in the toolbar, clicking it should launch the download.
If the button is not activated you might have to click the play button in the video first.
If it still doesn't work, try closing the page, open it again, play the video, then click the download button from our video downloader. - How can I watch those clips that I have downloaded?
- You can play them directly from your browser, by clicking the PLAYER button in the toolbar.
- Are the videos downloaded to my hard drive?
- Yes they are saved and stored on your computer's hard drive.
- Where can I find the video files?
- Click the EXPLORE button in the toolbar, there are all the videos you have downloaded.
- How to uninstall the ant video downloader?
- INTERNET EXPLORER users : Go to your control panel (start button > control panel) then Add / remove programs > Ant Toolbar.
- FIREFOX users : In Firefox, go to Tools then Add-ons, You can uninstall or change the settings from there.