Please read this FAQ section if you have a question about Ant.com Video Downloader. If you could not find an answer on this page, you should contact us through our email form (you can find the link at the bottom of this page).
You can download a video from the web page if it contains it. So, firstly, please, check if you are on a web-page which contains the video, and this video is playing in your browser.
If a video is detected and ready to be downloaded, you will see the 'Download' button active and the notice box popping out to let you know that the video is ready to be downloaded.
If you see that a video is on the page and it is playing, but you still receive a message that the video is not found, it means that for now we don’t support such video format.
You can watch the videos you have downloaded directly from your web browser. There is an embedded Player in Ant.com Video Downloader. In order to play the video, press the 'Player' button on the toolbar.
For the Internet Explorer browser you can play a video directly from the Download Manager by clicking the 'Play' button there after downloading a video. The Player with the selected video will open.
Internet Explorer users: Go to your Control panel (Start button > Control panel), then Add / Remove programs > Ant Toolbar.
Firefox users: go to Tools, then Add-ons. You can uninstall or change the settings from there.
Ant.com Video Downloader is now located by default in 'One Button' called 'Compact Mode' and located at the top right of your browser.
You can still come back to the other display modes which are 'Toolbar' and 'Status bar' by going to the video downloader preference panel.
Click on the 'Browse' button on the toolbar, there you can find all the videos you have downloaded.
For the Internet Explorer browser you can as well:
Yes, they are saved and stored on your computer's hard drive. You can access them by clicking on the toolbar 'Browse' button.
Look for the 'Download' button on the toolbar, clicking it should launch the download.
If the button is not activated, you may have to click the 'Play' button on the video in your browser first, so it starts to play.
If it still does not work, try closing the page, open it again, play the video, then click the 'Download' button from our video downloader.
Our add-on is absolutely safe. It was verified by trusted companies such as Norton and McAfee
Our code was inspected by anti-malware Spybot S & D too. We recommend using them on your system in addition to our add-on.
The new version of Ant.com Video Downloader for Internet Explorer allows deleting a downloaded video.
Yes, you can download all the videos located on the same page simultaneously. To do this, firstly, start playing them and then press the 'Download' button.
If a video is detected and ready to be downloaded, you will see the 'Download' button active and notice the box popping out to let you know that the video is ready to be downloaded.
If you have any problem with a video playback, firstly, check if your Flash Player is up to date. Please, upgrade your Flash player if it requires updates. The Flash player itself, in most cases, requires embedded codecs.
If you still have a problem with the video playback, try the following:
Mac OS X has installed the majority of codecs you need by default. But if you have a problem with the playback on Mac OS X you can try to install DivX codecs from http://www.divx.com/en/software/mac
You can change the video download directory target from the preferences of the video downloader.
You can go to the preference panel by Tools -> Add-ons then select Ant.com Video Downloader and click on Preferences
This operation will not copy the videos files in this new directory, so if you still want to read your old videos with the Ant.com player, you should copy them manually to the new directory (you can use the 'Browse' button to find the directory easily).
You cannot change the default video download directory. The default download directory is AppData\LocalLow\Ant.com (Windows Vista or Windows 7) or Application data\Ant.com (Windows XP) within user's home directory (which is typically C:\Users\
Important note : Alternative option for Internet Explorer users of add-on 1.9+
However, for Windows Internet Explorer users, you can switch your browser into InPrivate Browsing mode, and in this mode you specify video download location (using 'Save as dialog') each time when you download a video. For more details see the article [How to use Ant.com toolbar in the Internet Explorer's InPrivate Browsing mode]